The Messiness of Crafting a Digital Marketing Plan
Joseph Cashman • October 20, 2024

For years, when asked, what is it you actually do? I always struggled with crafting an appropriate answer; this was mainly due to the fact that I had an insatiable appetite for all things Communication Arts.


If you happened to peruse my bio, you'd know I struggled through college trying to figure out what I wanted to do. But once I did, I dove hard into the world of advertising/research/design, finding a true and deep love for the creative and strategic use of words, images, and research to craft a marketing campaign/strategy.


But back to the question: what is it that I do?



Step #1 What's Your Business, Being in Business?

A business exists because an individual or group believes they have a unique perspective, a novel idea, or a gap to fill in the marketplace. So, step one is always to get a solid grasp of an organization's mission/vision.


Thus, honest, and transparent discussions must be had. These initial meetings must be unobstructed brainstorming sessions that hopefully unveil facets, perspectives of your Business that you yourself may not have been aware of.




Step #2 Building a Disheveled, Overly Thought-Out Mess Pile

A pile of books , papers , and drawings on a white background.

Constructing a good, initial SEO research roadmap is messy; it's about delving into the nuances and identifying what your audience seeks.


Internal stakeholders have to blurt out everything that comes to mind, essentially getting the "words/phrases" and experiences of the actual reality out (often the input from sales) and how it compares to the long-term plan (the C-suite teams' vision).


This results in a document that, without context, could potentially have one institutionalized. 


Step #3 The Application of Order Out of Chaos

A white background with blue circles and lines on it

The research process then begins of sifting through that mess by throwing it up against various research and measuring tools; this starts to organize and prune down the chaos, which can then be neatly bucketed into categories of top, medium, and low priorities.


Ultimately, the end-game here is to identify your current wins and potential uncapitalized opportunities.



Step #4 Crafting an Authentic & Engaging Digital Strategy is the Cornerstone of the Plan.

Being there with the right content at the right juncture is the objective. Consider, for a moment, you're a purveyor of non-toxic cleaning solutions. The research unveils a thirst for knowledge on the long-term benefits of chemical-free cleaning.


Here's our cue to build content libraries addressing these queries, providing insights on non-toxic cleaning solutions for a multitude of scenarios—be it homes safe for newborns or cars free from harsh chemicals.


This type of content development is known as an SEO Topic Cluster. You essentially build content to support your claims, by provide research, to educate others, and now AI's.


Of course it's not as simple as creating content, but for the sake of the post well leave it that for now.  But what exactly is Authentic & Engaging Digital Content? In the context of developing content for improved Organic SEO, it usually entails providing an answer to a question in the form of:


  • Imagery that clearly depicts solutions or pain points
  • Infographics that compare and contrast
  • Videos that entertain and answer questions
  • Content that supports claims or outlines solutions, how To's



Step #5 Metrics Must be Monitored

Once your SEO Topic Cluster is bustling with insightful articles, engaging videos, infographics, etcetera, the landscape must be continually monitored. Utilizing various data measurement tools that serve as directional compass of the effectiveness of your digital strategy and its performance.


Understanding what resonates and what doesn't, promotes the practice of continual refinement and can guide future research, ensuring your content remains fresh, and engaging.



Looking Ahead: Promote Interactions 

A painting of a woman with red hair wearing sunglasses and a blue jacket.

Encourage discussions, seek feedback let your audience know their voice is heard. Engaging in meaningful conversations enhances your digital popularity, and can potentially unveil pain points or the building blocks that could seed the next big idea.


Crafting an engaging digital presence is more than just a checklist; it's about nurturing a continual journey where every click, share, and comment is a step closer to improved ROI. 

About the Author

Headshot Joseph Cashman

Joseph R. Cashman is a digital marketing professional with 20+ years of experience assisting nonprofits, startups, and mid-sized and established organizations 

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